Private Policy

General information

1. MoeVideo.com (hereinafter referred to as MoeVideo, Service) is managed by NS CONFIDENT SERVICES LIMITED, a Limited Company, registered in the Republic of Cyprus under registration number C368567, having its address at Pyrou3, Office 102 Archangelos Business Center, CY2331, Arcahngelos, Nicosia – Cyprus.
2. MoeVideo is committed to protecting and respecting the privacy of its users and clients and ensures their security when using the Service. This Privacy Policy is intended to help the user/client to understand what data the Service collects, how collected data is processed and protected.
3. MoeVideo reserves the right to amend this Privacy Policy from time to time; therefore it is recommended that the user/client of the Service checks it on a regular basis.
   The service will provide notice of substantial changes to this Privacy Policy and will send a notice or an email regarding such changes to the client.
4. All the changes to this Privacy Policy are effective as of the "Last updated" date. The client who continues using the Service after the Last updated date it deemed to accept the changes made to it.

Contact us

1. NS CONFIDENT SERVICES LIMITED is the data controller regarding the Personal Data processed within the framework of this Privacy Policy. 
2. If you have any questions regarding your personal data please contact our data protection consultant by way of writing an email to support@moevideo.com. For any other request please contact our Customer Support team on adv@moevideo.com
3. By filling the "Contact us" form or registering your contact details with the Service, the user/client consents to the processing of his/her Personal Data by the Service in accordance with the provisions set below.

Collected data

1. MoeVideo collects, process and uses Personal Data of users and clients of the Service only upon explicit prior consent from their side.
2. Filling the "Contact us" form on MoeVideo, the user will be requested to submit specific personal data, including but not limited to:
   1. your first and last name;
   2. phone/mobile number;
   3. email address.
3. During the registration process on MoeVideo, the user will be requested to submit specific personal data, including but not limited to:
   1. first and last name;
   2. date of birth;
   3. home or another physical address;
   4. phone/mobile number;
   5. email address;
   6. credit card data or requisites of the payment solution;
4. When the user/client reaches and uses MoeVideo's website, the Service may also collect the following data regarding the user/client:
   1. a record of all visits of the user/client to the website of the Service;
   2. the unique user name and password combination for the client's account;
   3. technical information regarding the type of device that the user/client is using and the browser through which MoeVideo's websites are accessed;
   4. information regarding the payment method, used by the client and details of transactions carried out through MoeVideo's websites;
   5. content of the communication between the user/client and employees and officers of the Service, including calls, emails;
   6. information regarding the location of the user/client, including IP address and traffic information.
5. As part of the client verification procedures, performed be the Service, MoeVideo may request the following documents from the user/client:
   
   1. a copy of a valid identification document with photography, such as a passport or driver's license; 
   2. a copy of a recent utility bill confirming residence, such as an electricity bill, telephone bill etc. (the utility bill must not be older than 3 months). 
6. By providing Personal Data to MoeVideo, a user/client warrants that such data is true, accurate and up to date. 

Use of user's/client's personal data

1. MoeVideo collects and processes Personal Data of the Service's users and clients in order to maintain the functionality of the Service and to ensure compliance with legal and business-related requirements. The user's/client's Personal Data are processed for the following purposes:
   1. Communication with the users who have filled the "Contact us" form on MoeVideo.
   2. Creation and maintenance of the client's account:
      MoeVideo uses client's Personal Data such as name, date of birth and email address in order to set up client's account and, if necessary, to contact the respective client through the means provided by the client upon registration, in connection with the management and operation of the client's account and other related questions.
   3. Maintenance of proper functioning of the Service and identification of the technical issues:
      While the user/client is using the Service, MoeVideo may collect the data regarding the type of his/her device, location and browser preferences in order to identify possible technical malfunctions in the work of the Service, to assist internal research and development and to make improvements to the website of the Service.
   4. Identification and verification of clients:
      MoeVideo reserves the right to carry out additional client verification procedures in order to comply with requirements set by under anti-money laundering legislation.
      MoeVideo may also process clients' personal data in order to meet internal and external reporting requirements, introduced by the relevant laws.
   5. Financial transactions with the client:
      MoeVideo collects and processes the client's Personal Data regarding the used payment method, in order to allow the client to withdraw funds, deposited in his/her client's account, and for the Service's regulatory reporting, in accordance with the service's Terms and Conditions and relevant legal obligations.

Duration of the client's data retention

1. MoeVideo retains user's/client's Personal Data for the period of time necessary to carry out relevant activities, specified in section 4 of this Privacy Policy. 
2. MoeVideo reserves the right to store the client's Personal Data for a longer period of time due to the relevant legal requirements (including tax, gambling and AML legislation). The user/client can withdraw his/her consent for processing of his/her personal data at any time by following the procedure described in section 8 below.

Transfers and disclosure Personal Data

1. MoeVideo maintains servers in Russia and Luxembourg, inside and outside the European Economic Area ("EEA"). By way of accepting this Privacy Policy, the user/client gives an extensive consent to transfer his/her Personal Data to the above mentioned countries.
2. MoeVideo will not transfer or disclose the client's/user's Personal Data to any third parties without the user's/client's prior consent, unless if required by the court order or by order of other authorized public authority.
3. MoeVideo ensures appropriate contractual control over third parties assisting the Service in processing the user's/client's Personal Data, securing that rights of clients and users of the Service are upheld, their Personal Data is secure, appropriate security and privacy arrangements are put in place
4. In the event of change in the corporate structure of the Service, resulting in transfer of the client's/user's Personal Data to a third party, all the clients/users of the Service would be notified via email and through a notice posted on the Service's website. Respective notice would explain the identity of the new data controller and the client's/user's options regarding disposal of their Personal Data.

User's/client's rights

1. Every client/user of the Service, is a data subject. Every data subject has ultimate rights over his/her Personal Data.

2. The rights of data subject over his/her Personal Data are as follows:

   Client's/user's right	Description
   Access	A right to know whether Personal Data concerning the client/user is being processed by the Service, right to get information regarding processing of Personal data, right to request a copy of Personal Data being processed.
   Rectification	Right to easily amend incorrect Personal Data about himself/herself.
   Erasure	A right to request 'to be forgotten', meaning deletion of the client's/user's Personal Data from the database of the Service.
   Restrict processing	Right to introduce the restriction regime on the processing of the client's/user's Personal Data, so that in each case the data may be processed only upon separate consent from the client/user.
   Be informed	Right to know how the client's/user's Personal Data are processed, executed through this Privacy policy or upon separate request from the client/user.
   Data portability	Right to request for the Personal Data provided to the Service to be given in a machine-readable format.
   Object	You can object to processing his/her Personal Data.
   Withdraw consent	Right to withdraw consent to process the data, to transfer the data.

3. The abovementioned rights are not absolute. In order to exercise some of the rights, data subject should meet certain conditions and requirements, specified by the law.

4. For more information regarding his/her rights over own Personal Data, the client/user of the Service should contact support@moevideo.com. In order to exercise his/her rights, the client/user should submit a request to support@moevideo.com.

5. The client/user of the Service should also be acknowledged of his/her right to complain to a data protection regulator, the Commissioner for personal data protection in Cyprus.

   Last updated on 01^st, November, 2019

Cookie Policy

MoeVideo uses cookies to analyze traffic, personalize content and ads. You consent to our Cookie policy if you continue to use our Website.

In order to guarantee an optimal level of usability and performance, MoeVideo uses cookies to track the interaction of customers with the Website. This Cookie Policy explains the different types of cookies that may be set when the User/Client visits MoeVideo’s Website, helping to understand and manage them as he/she wishes.

MoeVideo uses cookies to help the Website work properly, improve user experience, and to ensure relevance of promoted services. The Website’s cookies do not store personal information like the User/Client’s name, address or payment details.

What are Cookies?

 A cookie is a small file that is stored locally as soon as the Website is being visited. Cookies function by saving particular sets of data, such as the User's/Client's language selection or preferred products. Should the User/Client revisit the site at a later point in time, a cookie will transmit this data back to the Website. This way, certain aspects of the Website will adapt to the individual preferences of the User/Client.

Type of cookies, used by MoeVideo

 According to the law, MoeVideo is allowed to store cookies on the User's/Client's device if they are strictly necessary for the operation of the Website. For all other types of cookies the Service needs separate consent  from the User/Client.

The Website uses different types of cookies, including cookies that are placed by third party services that appear on MoeVideo's Website.

The User/Client can at any time change or withdraw his/her consent to the use of cookies on the Website. 

Below is more information about how MoeVideo uses the User's/Client's cookies and how long they'll be stored on his/her computer or device.

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Statistics

Statistic cookies help the Website's owners to understand how visitors interact with the Website by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track Users/Clients across the Website. The intention is to display ads that are relevant and engaging for the individual User/Client and thereby more valuable for publishers and third party advertisers.

Unclassified

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Manage your Cookies

MoeVideo recommends that the User/Client does not change cookie settings as it may limit his/her experience and the performance of the Website.

If the User/Client wants to change the cookies setting, he/she can do this through his/her web browser. Different web browser may use different ways of controlling cookies, so the User/Client will need to use the browser's help section to find out how to do this or to visit one of the following browser manufacturers sites directly.

Firefox
Google Chrome
Microsoft Internet Explorer (IE)
Safari

 For more information on how to control cookies via the web browser, the User/Client should see: www.aboutcookies.org. These instructions will assist the User/Client in deleting and controlling cookies. 

By accepting this Policy, the User/Client also acknowledges and accepts that MoeVideo restrains from any responsibility for the content of external websites and that by disabling cookies he/she won't be able to enjoy all the features of the Website.